1. Reports for monitoring and controlling operations are used to provide feedback and other information for decision making (plans, operating reports, personal activity reports). They are a type of informational report.
2. Primary research differs from secondary research in that it is new research done specifically for the current project. Secondary research contains information that others have previously gathered for another purpose.
3. A survey is reliable if it would produce identical results if repeated. It is valid if the survey measures what it is supposed to measure.
4. A conclusion is a logical interpretation of facts and other information. It should be based only on the information provided or at least referred to in the report. A recommendation suggests what to do about the information.
5. Proposal writers use RFPs (request for proposals) to specify exactly the type of work to be performed or products to be delivered, along with budgets, deadlines, and other requirements. RFPs are basically a formal invitation to bid on their contracts.
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